I am one for believing that praise should be given where praise is due and when a company or individual provides a excellent service you should be told about it, the same way that I have publicised damning reports of atrocious customer services despite being told that I would be sued if I printed them!
I have recently had extensive dealings with a UK mobility supply store called Help My Mobility that provide all manner of disability and mobility products from mobility scooters, adjustable beds, riser chairs and stair lifts down to insurance cover and protection.
Nothing new there as there is an absolute shed load of mobility supply stores and online shops selling every conceivable aid or device but what makes this one different is that they go that extra mile to make sure that you receive the correct product to meet your needs.
The first thing I noticed about the Help My Mobility website was the abundance of information and resources available including a vast selection of product videos, reviews and latest product details and if that wasn’t enough there is also a “Ask an Expert” form for you to answer individual question and receive everything you need to know before your purchase or you can just pick up the phone and call their advice line, that number is included below.
This really is a refreshing approach to what is often stressful shopping especially for the elderly or the family member that has little understanding of the many mobility products on the market Help My Mobility offer no pressure and an abundance of information that makes you feel that you are special and somebody actually cares about your requirements, you can also request free brochures on all manner of products and services for you to browse in the comfort of your own home.
Unfortunately the speed of life and the ease of the Internet means that we often don’t take our time to make sure that we are getting the best product and deal available, purchasing a mobility aid is an important step and needs to be done correctly so my valuable piece of advice for the day is to take your time and get it right and what you’re not sure about ask the guys at Help My Mobility by either calling their advice line on 0845 8357085 or clicking the web link or banner above.